Your Stay, Secured with Clarity & Confidence
At Circle Empire Shortlets, we prioritize transparency, convenience, and flexibility. Our booking policy is designed to ensure a smooth and secure reservation process for all our guests.
Booking Confirmation
Bookings can be made online via our website, social media channels, or by contacting our reservation team.
A minimum of 100% payment is required to confirm and secure your booking.
Full payment must be made at least 24 hours before check-in to avoid automatic cancellation.
Check-In & Check-Out
Check-in time: 2:00 PM
Check-out time: 12:00 PM
Early check-in or late check-out is subject to availability and may incur an additional fee.
Payment Methods
We accept secure payments via bank transfer and online payment gateways
All transactions must be completed in full before check-in
Date Changes / Amendments
Changes to booking dates can be made up to 48 hours before your check-in date, subject to availability.
Any adjustment less than 24 hours prior to check-in may attract a rescheduling fee.
No-Show Policy
If you do not arrive on your scheduled check-in date without prior notice, your booking will be considered a **no-show** and may not be eligible for a refund.
Occupancy Policy
Each apartment has a maximum guest capacity. Exceeding this limit may result in additional charges or cancellation.
We do not allow parties, loud music, or gatherings without prior approval.
Security Deposit
A refundable security deposit may be required upon check-in. This covers potential damages or rule violations and is refunded after your stay if no issues are recorded.
Cancellation Policy
See our full Refund & Cancellation Policy for more details on cancellations and eligibility for refunds.
Booking with Circle Empire Shortlets means peace of mind, professional service, and premium comfort from start to finish.
Need Help? Contact our support team for booking assistance or inquiries.